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The Baltic Inn & Restaurant

Hotel | Llanelli | Wales | United Kingdom

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Heol Y Pentre
Pontyates
SA15 5RE Llanelli

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Reviews

205 Reviews

China Feeder
21.01.2025

smell bed.in the bed smell some thing.My nose cant stand .
Dismatic x
14.10.2024

My son and I were traveling the UK for fifteen days with no itinerary and randomly found this place and spent two nights here. Dan was awesome and friendly and made some really good food too. It was honestly just a great cozy place in a nice area and the only place we stayed at where they had smart tvs-- could actually bring up netflix, youtube etc.
Cutty Animalz’
03.08.2024

Stayed for a night (1 person), nice hotel with a cozy and large room. The bed was really comfy. Nice bathroom, the room had a cupboard with a fan if needed. The walls seemed a bit thin (I could hear children running in the corridors late at night and even early in the morning) but I don't blame the hotel for that.
Conrad
28.05.2024

Had a great stay at The Baltic Inn. Rooms were spacious and clean, the bed very comfortable. We had food in the bar and although the menu is small they do what they offer very well. Enjoyed our breakfast as well. Can't fault this establishment.
Robert Goosen
14.03.2024

Nice little village hotel/pub. Food was good, plenty full and a fair price (if a tad on the expensive side). Room was clean and nicely prepared. Staff very friendly and helpful. Would stay again.
Sean Rodgers
25.02.2024

Sunday Lunch OK, lots of new staff not clearly in the swing of it all
Glyndwr Morgan Gimblett
16.02.2024

We booked a really affordable 3 bed room and truly enjoyed our stay. The staff were very friendly and helpful. It was clean and comfortable and very quiet.
Charlie Hulley
06.02.2024

AVOID AT ALL COST DISGUSTING PLACE TO STAY EVERYTHING ABOUT IT WAS TERRIBLE CANT BELIEVE THIS PLACE ACTUALLY DOES WEDDINGS DISGRACEFUL
Richard Game
06.02.2024

This place is disgusting and I’ve never stayed anywhere so dirty AVOID, AVOID AT ALL COSTS!!!!!!!!!! Can you give a no star rating!!!!!! They take all your money before arrival and if you order breakfast you have to pay for it the day before! Joke!
Emma Wheatland
06.01.2024

Christmas dinner will give 8/10 Food good but with a few extra touches and care that cost nothing, it could reach 10/10 .
Debra Reader
09.12.2023

Stayed here out of season. Had the bridal room which was nice and spacious. Owner was lovely, food was ok. Had issues with The heating but once told the owner it was sorted with a little pressure check. Hand6 location for what we wanted. Good value as we booked last minute. Cosy bar area.
Bana Shekh Hasan
26.10.2023

It was absolutely amazing, a lovely staff, a vintage room, with a wonderful view. I recommend it to everyone 🥰🥰🥰
Mummed Yaseen
26.10.2023

Great little cosy place. Might be a little short staffed but if you call in advance and let them know when you will arrive they will arrange everything for you. The room (4) was quite spacious and really clean, also it was well furnished and had a vintage vibe to it.
A. Nonymous
10.10.2023

There was no staff when we arrived. Not one single person. If it weren't for two other guests who had to check themselves in, we would have had no idea what to do. There was NO STAFF the entire time we were here. NO RESTAURANT EMPLOYEES, NO FOOD, NO DRINKS, NO SERVICE! Bring your own shampoo ... none supplied! Better yet, BOOK SOMEWHERE ELSE We were not informed that there would be no staff prior to arriving, nor were we informed when we booked.
Andrew Calverley
07.10.2023

A lovely quiet hotel, the room was clean and well furnished, service personal and excellent, food brilliant.
Margaret Axtell
29.09.2023

Room was ok but in the back of the main hotel with no lighting outside when you came back in the dark which was worrying. No staff around for two days and no breakfast Mondays or Tuesday which is strange. Would I stay again NO.
Mirko Biasin
22.09.2023

It’s a lovely place, dinner was also very good. The manager of the inn is very nice and careful, he made our stay even more comfortable.
Karin van de Sande
02.09.2023

Nog nooit zo’n slecht hotel gehad, alles was vies! Wijn glas heel de rand vol met lippenstift Haren in bed, lakens niet schoon Douche was verstopt, liep bijna over, geen één lamp werkte Bij het ontbijt de kopjes vies, koffie zat er nog in, en de borden allemaal nat! We hadden 5 dagen geboekt, maar zijn na 1 nacht vertrokken. Helaas alles moeten betalen! Schandalig!
robin england
28.08.2023

Possibly the worst place I've ever been, rooms small and old (room 3)food in the evening inedible, breakfast OK but dining room had massive cobwebs on the window, avoid this place terrible only booked there for somewhere to stay after ffos lass ladies day cheaper to get a taxi back to Neath
Bożena Łukasik
08.06.2023

Lovely place to stay , very filling breakfast x
Jessica
02.06.2023

This was a lovely room with breakfast very friendly service and poached our eggs for us ! Would definitely stay again
Imran Asif
31.05.2023

I can't fault the service and room. The only downside was the walls were very thing and we could hear the guest next door. We had our son with us and it was very embarrassing when the guest next door decided to get intimate and became very loud.
Ian Smith
10.04.2023

Can't fault it. The service prompt and friendly. I'm definitely coming back Rooms are clean, and inviting.we had a really nice weekend Megan and me
Emma Lee Franklin
06.04.2023

Booked 2 nights in the Superior Delux Bridal Room. Online boasts about underfloor heating, memory foam bed, a spa tub and bathrobes and slippers. Upon checking in, the 'manager' was far more interested in trying to up sell breakfast than actually advising the hotel rules. He neglected to inform us that we have to specifically request the day before to have the room freshened up. There is no one on site until the restaurant opens at 16:30 so I was not happy about the fact that I had to clean the tub myself, with crutches because of all the black stuff from the jet pipes had settled in the bath. The room itself was OK at best, it's the off season so only the absolute bear minimum is done. Cobwebs all over the place, broken light fixtures and missing bulbs. There are cracks throughout the skirting board and alcoves and the side of the bath was completely detached. The caulking around the bath looked black and mouldy. Most of the mirrored furniture had cracks in it. The place was absolutely freezing because the underfloor heating wasn't turned on, my partner had to mess around in the cupboard to get the hot water working as it also wasn't turned on. The offered bathrobes and slippers were 2 small, scratchy towels. The memory foam mattress was so soft uncomfortable with springs sticking into my back throughout the night. There is no check out. The only person on site when you leave is the room cleaner. I had to phone the manager to make my complaints and his attitude was disgusting. Ready for an argument. Hindsight, I should have properly read through the reviews of this place because it is quite clear that management just does not care. If you've booked for a wedding, they care because of how much money you're spending but in the off season, they do not care about their customers. It doesn't take a rocket scientist to be able to actually view their bookings online and see just how empty the place is. Not to mention the fact that they think it's appropriate to call a customer at 9pm at night. I've spent plenty of time within the hospitality industry, don't call a customer at that time of night. I wanted to cancel the booking after that because I had a bad feeling about this place, but my partner insisted we still stay. I regret that decision. What was supposed to be a relaxing getaway was anything but.
Helen Fowler
25.02.2023

Dropped by for a pre wedding meeting. What a lovely wedding venue. The conservatory is ideal for your ceremony and a small reception and the function room is great for larger gatherings. Good places outside for photos and the staff were very friendly 👍
Sarah parry
05.02.2023

The room was lush and big, the bath was perfect, clean and spacious. The breakfast was outstanding thick bacon, everything cooked to perfection, we will be returning and being dog friendly is perfect for us, hope you enjoyed the pizza 😂 thanks for having us.
Mark Reynolds
23.10.2022

Daniel and his staff were excellent hosts. The food was brilliant and the room was clean and spacious.can not recommend this accommodation highly enoug and will definitely be returning
Colin Dorsett
17.10.2022

Booked, paid , arrived only to be told sorry closed on sunday, that doesn't even rate 1 star

 

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